Viaje pra Gramado LTDA
This website is owned, maintained and operated by Viaje pra Gramado LTDA, a legal entity governed by private law, registered with the CNPJ No. 50.312.527/0001-20, with registered office at Av. 1º de Maio nº 1539, Sala 302, Gramado - RS, contact e-mail viajepragramadomkt@gmail.com, hereinafter referred to as TRAVEL TO GRAMADO.
This document sets out the Terms and conditions of use applicable to navigation, use of the site, promotion of tourist attractions and sales intermediation through third-party platforms.
When accessing this site, the User declares to have read, understood and fully accepted these Terms, as well as the complementary Policies, especially the Privacy Policy. If you do not agree with any of the provisions herein, you must refrain from using the site.
WebsiteDigital platform operated by Viaje pra Gramado, including all pages, subdomains and functionalities.
UserAnyone accessing the site, including visitors and buyers.
Partner PlatformsThird party systems responsible for the sale, reservation, payment and issuance of vouchers, including but not limited to Planne e Parksnet.
PurchaseThe act of purchasing tickets, experiences or tourist services through partner platforms.
VoucherElectronic receipt issued by the platform responsible for the sale.
Viaje pra Gramado acts as intermediary in the promotion and marketing of tourist attractionsincluding parks, tours, experiences and restaurants, through affiliate programs and third-party sales platforms.
A Viaje pra Gramado is not the payment operator, does not issue vouchers e does not directly perform the services purchased, This is limited to publicizing the attractions and redirecting the User to the official sales environments of the partner platforms.
Purchases made through this site are processed entirely by third-party sales and payment platforms, such as Planne e Parksnet, which are the solely responsible by:
Financial processing;
Collection and payment methods;
Issuing vouchers and receipts;
Reservation management;
Transaction security;
Cancellation, modification and refund policies.
By completing the purchase, the User agrees to the terms, conditions and policies of the platform responsible for the sale.
The prices, promotional values, discount coupons and percentages published on the Viaje pra Gramado website are based on the information provided by the attractions and partner platforms at the time of publication.
Occasional price variations, discount changes, closing promotions, expiration of coupons or changes in commercial conditions may occur at any time, without prior notice, depending on updates from the supplier or the platform responsible for the sale.
The final value, as well as the discounts actually applied, will always be those presented in the official purchasing environment of the partner platform, at the time the transaction is finalized, taking precedence over any information previously disclosed on the site.
A Viaje pra Gramado is not responsible for for differences in values, update failures, cancellation of coupons, price changes, refunds or any commercial divergences, acting exclusively as promoting and intermediating tourist attractions.
Viaje pra Gramado undertakes to:
Disseminate information provided by partner attractions and platforms;
Acting in good faith when brokering disclosures;
Provide contact channels for information support.
A Viaje pra Gramado is not responsible for by:
Technical failures of outsourced platforms;
Cancellations, changes or unavailability of attractions;
Quality, execution or delivery of the services purchased;
Refunds, reversals or commercial policies of partner platforms.
The User undertakes to use the site in accordance with current legislation, good faith and these Terms, and is prohibited from doing so:
Carrying out illegal or harmful acts against third parties;
Trying to access restricted areas or internal systems;
Use automation, scraping or reverse engineering;
Spreading offensive, discriminatory or illegal content.
Viaje pra Gramado may restrict or block access to the site if it identifies improper use.
The processing of personal data complies with General Data Protection Law (Law No. 13.709/2018).
Payment data is collected and processed exclusively by third-party platforms, They are stored in a secure and encrypted environment and are not stored by Viaje pra Gramado.
For more information, see Privacy Policy.
The availability of attractions depends exclusively on suppliers and partner platforms, and may change for operational, seasonal or technical reasons.
The rules for cancellations, changes and refunds are as follows exclusively the policies of the platform responsible for the sale and the attraction purchased.
A Viaje pra Gramado has no autonomy to make reversals or changes to completed purchases.
All content on the site, including texts, images, brands, logos and visual identity, is the property of Viaje pra Gramado or licensed to it and is protected by Brazilian law.
Reproduction or unauthorized use of any content is prohibited.
The site may contain links to third-party sites. Viaje pra Gramado is not responsible for the content, practices or policies of these sites.
Viaje pra Gramado may modify these Terms at any time. Changes will take effect from their publication on the website.
These Terms are governed by the laws of Federative Republic of Brazilthe court of the district of Gramado/RSwith waiver of any other, however privileged.
