Privacy Policy

Welcome to Viaje Pra Gramado (viajepragramado.com.br). We are committed to protecting your privacy and ensuring that your personal information is secure. This privacy policy describes how we collect, use and protect your data.

Information gathering

We collect information in various ways, including:

• Information you provide directly: By registering, making a reservation or contacting us by e-mail (contato@viajepragramado.com.br), you can provide personal information such as name, e-mail address, telephone number and payment information.
• Information collected automatically: When you visit our site, we may automatically collect information such as IP address, browser type, pages visited and time spent on the site through cookies and similar technologies.

Use of information

We use the information collected to:

• To provide and improve our services: To process your reservations, respond to your requests and improve the user experience.
• Communication: Send booking confirmations, service updates, newsletters and other related communications.
• Marketing: Send you promotional offers and information about our services that may be of interest to you. You can opt out of receiving these communications at any time.
• Security: To protect against fraudulent activity, ensure the security of the site and comply with legal obligations.

Information Sharing

We do not sell, trade or transfer your personal information to third parties, except:

• Service providers: We may share information with third parties who help us operate our website, conduct our business or provide services, provided that these third parties agree to keep this information confidential.
• Legal requirements: We may disclose information when we believe disclosure is necessary to comply with the law, enforce our site policies or protect our rights, property or safety.

Information protection

We have implemented various security measures to protect your personal information. We use SSL encryption to protect sensitive data transmitted online and adopt robust security practices to protect data offline.

Your Rights

You have the right to:

• Access and correct your personal information: You can access and update your information by contacting us.
• Delete your information: Request the deletion of your personal information, subject to certain legal exceptions.
• Opt out of receiving communications: Unsubscribe from marketing communications at any time.

Cookies

We use cookies to improve the functionality of our site, analyze site usage and assist in our marketing efforts. You can adjust your browser settings to refuse cookies, but this may limit the functionality of the site.

Changes to the Privacy Policy

We may update this privacy policy from time to time. All changes will be posted on this page and, if the changes are significant, we will provide a more prominent notice.

Contact

If you have any questions about this privacy policy, please contact us by e-mail: contato@viajepragramado.com.br.

Last updated: June 2024