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Viaje pra Gramado LTDA
A Viaje pra Gramado LTDA, a legal entity governed by private law, registered with the CNPJ No. 50.312.527/0001-20, with registered office at Av. 1º de Maio nº 1539, Sala 302, Gramado - RS, e-mail viajepragramadomkt@gmail.com, values privacy and the protection of its users' personal data.
The purpose of this Privacy Policy is to clarify how personal data is collected, used, stored and protected, in accordance with the General Data Protection Law - LGPD (Law No. 13.709/2018).
By using this site, the User declares to be aware of and in agreement with this Policy.
Viaje pra Gramado may collect the following personal data, depending on the User's interaction with the website:
Name
Telephone
Data provided voluntarily in contact forms
Browsing information (IP, date, time, pages accessed)
Cookies and similar technologies
⚠️ Payment data is not collected or stored by Viaje pra Gramado.
Personal data is collected for the following purposes:
Respond to requests and contacts made by the User;
Send communications related to content, promotions and tourist information (when authorized);
Improve the browsing experience on the site;
Comply with legal and regulatory obligations;
Statistical and site performance analysis.
Purchases made through this site are processed exclusively by third-party platforms, such as Planne e Parksnet, which are responsible for:
Collection and processing of financial data;
Issuing vouchers and receipts;
Security of payment transactions;
Cancellation and refund policies.
A Viaje pra Gramado no access the User's full payment details, nor does it store them in its systems.
The processing of this data follows the privacy policies of the respective partner platforms.
A Viaje pra Gramado does not sell, rent or trade personal data.
Data can only be shared when necessary:
With partner platforms, strictly to enable the intermediation of sales;
To comply with a legal obligation or court order;
With service providers contracted for operational purposes (e.g. website hosting, analysis tools).
The website uses cookies to:
Ensuring that the functionalities work properly;
Analyze browsing behavior;
Improve performance and usability.
The User may, at any time, configure their browser to refuse cookies, aware that this may impact the browsing experience.
Viaje pra Gramado adopts appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse or improper disclosure.
Data is stored only for as long as necessary to fulfill the purposes described in this Policy or as required by law.
Under the terms of the LGPD, the User has the following rights:
Confirm the existence of data processing;
Access your personal data;
Request correction of incomplete or outdated data;
Request the deletion of data, where applicable;
Revoke consents granted;
Request information on data sharing.
Requests can be made by e-mail viajepragramadomkt@gmail.com.
The site may contain links to external sites. A Viaje pra Gramado is not responsible for the privacy policies or practices of those sites.
Users are advised to read the specific policies when accessing third-party websites.
This Privacy Policy may be updated at any time in order to comply with the law or improve processes.
The current version will always be the most recent one published on the site.
This Policy shall be governed by the laws of Federative Republic of Brazilthe court of the district of Gramado/RSwith waiver of any other, however privileged.
This website uses cookies to ensure the best browsing experience By continuing to browse, you agree to our use of cookies. To find out more, read our Privacy Policy