{"id":27607,"date":"2026-01-07T12:51:38","date_gmt":"2026-01-07T15:51:38","guid":{"rendered":"https:\/\/viajepragramado.com.br\/?page_id=27607"},"modified":"2026-01-07T12:53:43","modified_gmt":"2026-01-07T15:53:43","slug":"cancellation-policy","status":"publish","type":"page","link":"https:\/\/viajepragramado.com.br\/en\/cancellation-policy\/","title":{"rendered":"Cancellation Policy"},"content":{"rendered":"
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CANCELLATION POLICY<\/span><\/h1>

Viaje pra Gramado LTDA<\/strong><\/p>

1. GENERAL INFORMATION<\/h2>

A Viaje pra Gramado LTDA<\/strong>, registered at CNPJ No. 50.312.527\/0001-20<\/strong>, acts as intermediary in the promotion of tourist attractions<\/strong>including parks, tours, experiences and restaurants, through outsourced sales platforms<\/strong>.<\/p>

A Viaje pra Gramado does not make sales directly<\/strong>, does not process payments<\/strong> e does not issue vouchers<\/strong>These are the responsibilities of the partner platforms responsible for the sale.<\/p>

2. RESPONSIBILITY FOR CANCELLATION<\/h2>

Requests for cancellation, date change, exchange or refund<\/strong> must be carried out directly with the platform responsible for the sale<\/strong> or with the attraction purchased, according to the rules established at the time of purchase.<\/p>

Sales on this site are handled by third-party platforms such as Planne<\/strong> e Parksnet<\/strong>which have own cancellation and refund policies<\/strong>.<\/p>

3. CANCELLATION CONDITIONS<\/h2>

Cancellation conditions vary according to:<\/p>